FAQs
Frequently Asked Questions
Everything you might want to know before booking your move. Can't find your answer? Call +971 50 760 3137.
General
How do I get a moving quote?
Call +971 50 760 3137 or fill in the quote form with your current address, new address, moving date and the size of your home. We reply with the next steps for a survey and your quote.
Which areas of Dubai do you cover?
We move homes and offices across Dubai, including Al Barsha, Dubai Marina, JLT, JVC, Palm Jumeirah, Downtown, Business Bay, Dubai Hills, Mirdif and many more communities.
Are you open at weekends and at night?
Yes. Royal Dubai Movers is open 24 hours, 7 days a week.
Do you provide packing materials?
Yes. Our team brings boxes, wrapping, tape and furniture blankets, and your quote shows what is included.
Can you store my furniture?
Yes. We offer storage between moves, during renovations or while you travel, with collection and delivery.
How far in advance should I book?
Book as early as you can, especially at the end of the month when many leases change hands. Short-notice moves are possible when we have a crew available.
Home Movers
How long does a home move in Dubai take?
Most one- and two-bedroom apartments are moved in a single day. Larger homes and villas can take longer, especially with full packing. We give you a realistic schedule with your quote.
Do I need to empty drawers and cupboards?
Clothes in light chests of drawers can often stay in place. Cupboards with breakables, liquids and valuables should be emptied and packed. We advise item by item during the survey.
Can you move on weekends and evenings?
Yes. We are open 24 hours, so moves can be booked on weekends, early mornings or evenings, subject to your building's move-in rules.
Villa Movers
How many movers come for a villa move?
It depends on the size of the villa and whether we are packing. We set the crew size after the survey so the move finishes on schedule.
Can you move items from the garden and the storeroom?
Yes. Tell us about outdoor furniture, plant pots, bicycles and storeroom items so we include them in the plan and the quote.
Do you disconnect and reconnect appliances?
We can move washing machines, fridges and similar appliances. Tell us what needs disconnecting so we can confirm what our team handles and what needs a specialist.
Apartment Movers
Do you book the service lift?
The lift booking is usually made by the resident or landlord with building management. We tell you exactly what details and times to request, and we work within the slot you get.
What if my building only allows moves at certain times?
We are open 24 hours, so we can schedule around building windows, including early mornings and evenings.
Can you move a studio apartment?
Yes. Small moves are welcome; we send a crew and vehicle that suit the size of the move.
Office Movers
Can you move our office over a weekend?
Yes. We are open 24 hours, 7 days a week, and most office moves are planned for evenings or weekends.
Do you disconnect computers and servers?
We pack and move IT equipment safely. Disconnection, server handling and network set-up should be done by your IT team or provider.
Can you dispose of old office furniture?
Tell us which items are not coming to the new office and we will discuss the options with your quote.
Packing Services
Do you bring the packing materials?
Yes. Boxes, tape, paper, bubble wrap and covers are brought by our team, and the quote states what is included.
Can you pack only some rooms?
Yes. Partial packing for the kitchen, fragile items or a single room is common.
Will you unpack for us at the new home?
Unpacking can be added to your move. Let us know which rooms you want unpacked and set up.
Furniture Movers
Do you move single pieces of furniture?
Yes. Single items such as a sofa, bed or wardrobe can be moved; send a photo and both addresses for a quote.
Can you assemble flat-pack furniture?
Yes, assembly of new flat-pack furniture can be added to a move or booked on its own.
Will you protect my wooden and glass furniture?
Wood, glass and upholstered pieces are wrapped in blankets and stretch wrap, with corner protectors where needed.
Storage Services
How long can I store my items?
Tell us the expected period when you request a quote and we will confirm the options and the price for that period.
Can you collect and deliver my stored items?
Yes. Collection from your old address and delivery to your new one can be part of the service.
What should not go into storage?
Food, liquids, flammable items, valuables and important documents should not be stored. We will go through the details with you.