This policy explains how Royal Dubai Movers ("we", "us") handles personal information when you visit dubaistarmovers.com, contact us or use our moving and storage services in Dubai. We aim to follow the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Information we collect

Quote and contact requests: your name, phone number, email address (if given), moving addresses, moving date, service and any notes you send.
Phone and messages: details you share when you call or message us about a move.
Service records: inventories, schedules and invoices needed to carry out and bill your move or storage.
Technical data: basic data such as IP address and browser type, used to keep the website secure and to block spam submissions.

How we use it

To reply to your enquiry, prepare a quote and arrange your move or storage.
To contact you about your booking, including reminders and changes.
To keep records required for accounting and legal purposes.
To protect our website and customers from fraud and spam.

We do not sell your personal information and we do not use it for unrelated marketing without your consent.

Sharing

We share information only when needed to provide the service (for example with crew members assigned to your move or a storage facility), with service providers that host our website and email, or when the law requires it.

Third-party services on this website

This website loads fonts from Google Fonts and shows a map from Google Maps. These services may receive your IP address when the page loads. Their use of data is covered by Google's privacy policy.

Cookies

This website does not set advertising or analytics cookies. If we add analytics in the future, this policy will be updated first.

How long we keep information

We keep enquiry details for as long as needed to respond and follow up, and booking records for as long as required for accounting and legal purposes. We then delete or anonymise them.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure.

Your rights

You can ask to access, correct or delete your personal information, or object to how we use it, by contacting us using the details below.

Contact

Royal Dubai Movers, Office 304, Al Barsha Business Centre, Al Barsha First, Al Barsha, Dubai, UAE. Phone: +971 50 760 3137.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Privacy Policy